The Enugu State Electricity Regulatory Commission (EERC) has directed MainPower Electricity Distribution Company—formerly known as Enugu Electricity Distribution Company (EEDC)—to refund over 20,000 customers who were wrongly billed for electricity usage in April 2025.
In a public notice issued on Monday, the EERC revealed that the order was made following numerous complaints from customers alleging inflated bills under estimated billing practices.
“Pursuant to Section 35 of the Enugu State Electricity Law 2023 and other extant rules, this is to inform customers in Enugu State that the commission has issued an order to MainPower to refund the affected customers the overbilled units for energy consumed in April 2025,” the statement read.
The commission noted that a full list of the affected customers has been published on its official website. Customers who do not receive their refund by the July 2025 billing cycle are advised to contact the EERC directly via its official email to prompt further action.
The order was signed by the EERC Chairman, Chijioke Okonkwo, and Commissioner for Market Operations, Barr. Reuben Okoye.
This move underscores EERC’s renewed commitment to consumer rights and market accountability, as well as its intention to ensure electricity customers in the state receive fair and accurate billing.
