Firstbank, the premier financial institution and leading financial inclusion services provider in West Africa, has rolled out a series of exciting new features on its mobile banking app, FirstMobile, with a major focus on advanced facial biometric technology.
The new features are designed to enhance customer convenience, strengthen security, and improve digital banking experiences across all user segments.
Key Features Now Live on FirstMobile:
- Facial recognition sign-up and activation
Users can now register and activate their FirstMobile app securely using facial biometric verification. This new feature comes with advanced anti-spoof detection to prevent fraud and protect customer data. - Virtual credit cards for online shopping
Customers can generate a virtual credit card within the app, enabling secure and instant online transactions without the need for a physical card. - Instant credit card activation
New credit cards can now be activated directly within the app, making the process fast and convenient. - Flexible salary advances
Eligible customers can access salary advances with a 3-month repayment option, helping them manage urgent financial needs with ease. - App improvements and bug fixes
General upgrades ensure a smoother, faster, and more reliable experience for all users.
A Solution for Everyone
This facial biometric feature is particularly beneficial for a wide range of customers including:
- New users
- Diaspora customers without access to physical cards
- Individuals with lost, expired, or inaccessible cards
- Users facing card verification issues
It provides them with uninterrupted access to core banking services such as fund transfers and bill payments—anytime, anywhere.
A Commitment to Innovation
Chukwuma Ezirim, Group Executive, E-Business and Retail Products Division at FirstBank, stated:
“With these new services now live on FirstMobile, we are confident we will undoubtedly enhance our customers’ digital experience. FirstBank is committed to innovative ways of delighting our customers so that they can carry out their transactions with no stress and with utmost convenience.”
As part of its mission to deliver gold-standard banking, FirstBank continues to invest in cutting-edge technology and robust security systems. The bank remains focused on empowering customers to manage their finances effortlessly and securely in today’s dynamic digital world.
