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Home Finance Banking

NIBSS Downtime Causes Delays in Electronic Transactions, Fintechs Alert Customers

Business 360 by Business 360
June 7, 2024
in Banking
0
NIBSS Downtime Causes Delays in Electronic Transactions, Fintechs Alert Customers

The Nigeria Inter-Bank Settlement System (NIBSS) is currently experiencing a significant downtime, causing widespread delays in completing electronic transactions. This disruption has prompted financial technology firms (fintechs) to notify their customers of the issue through separate notices, which were seen by TheCable on Wednesday.

The NIBSS instant payment platform, known for its account-based, real-time electronic funds transfer (EFT) capabilities, has been affected. This platform enables financial institutions to offer their customers online, real-time funds transfer services across all available electronic channels. The downtime is impacting the efficiency of these services, causing inconvenience for users who rely on swift and seamless electronic transactions.

Fintech companies have been proactive in communicating the disruption to their customers, advising them to anticipate potential delays and consider alternative transaction methods where possible. The notifications underscore the dependence of Nigeria’s financial ecosystem on the NIBSS platform and highlight the significant impact such downtimes can have on both businesses and individual users.

Efforts are reportedly underway to resolve the issue and restore normal service. In the meantime, customers are urged to remain patient and monitor updates from their respective financial service providers. The downtime has sparked discussions about the need for robust backup systems and enhanced infrastructure to prevent future disruptions and ensure the reliability of electronic payment systems in Nigeria.

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