OPay Digital Services Limited has dismissed reports claiming that its offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged tax violations, describing the claims as false and misleading.
Reports circulating on social media and several online platforms alleged that the tax authority shut down OPay’s offices due to non-compliance with Value Added Tax and Company Income Tax obligations under the Nigeria Tax Act 2025.
However, the fintech company refuted the claims in a statement released on Thursday, insisting that its offices across Nigeria remain fully operational and that services to customers and partners have continued without interruption.
“Our attention has been drawn to recent reports circulating on online platforms and social media claiming that our offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged non-compliance with Value Added Tax and Company Income Tax under the Nigeria Tax Act 2025,” the company said.
“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption.”
The company emphasised that it remains compliant with all relevant tax and regulatory requirements in Nigeria, adding that it maintains transparent working relationships with government agencies and regulatory authorities.
OPay further explained that the notice referenced in the reports was linked to an industry-wide directive issued by the tax authority requiring payment platforms to separately display certain statutory charges on their applications.
According to the company, the directive was aimed at improving transparency and reconciliation processes across the digital payments industry and was not directed solely at OPay.
“The notice referenced in the reports arose from a recent industry-wide directive by the Nigeria Revenue Service requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency,” the statement said.
“This administrative clarification affects multiple operators across the industry, not OPay alone.”
The company also criticised what it described as selective reporting that singled it out in a broader industry issue, warning that such narratives could damage its reputation despite its record of regulatory compliance.
OPay stated that suggestions the notice indicated unpaid taxes were “factually incorrect and misleading,” reiterating its commitment to working closely with regulators to meet statutory standards.
The fintech firm also urged the public to disregard claims suggesting it was shutting down operations, insisting that the reports did not reflect the true situation.
It added that it remains committed to supporting Nigeria’s growing digital economy by providing secure and inclusive financial services to millions of users across the country.
