Wema Bank has raised the bar in Nigeria’s digital banking landscape with the launch of an upgraded version of its flagship platform, ALAT by Wema, introducing advanced features such as voice banking, contactless payments, and service uptime prediction.
Branded “ALAT: The Evolution,” the revamped app represents a significant leap in customer experience, delivering a faster, smarter, and more intuitive way for users to interact with their bank. The upgrade further reinforces Wema Bank’s reputation as Nigeria’s most innovative bank and the pioneer of Africa’s first fully digital bank.
At the core of the upgrade is voice banking, known as SAW, which allows customers to carry out transactions and other banking activities using natural voice commands. The feature is designed to reduce friction, improve accessibility, and enhance convenience for customers on the move.
Also introduced is Tap and Pay, a contactless payment solution that enables quick, secure, and seamless transactions. In addition, the uptime prediction feature provides customers with greater transparency by offering insights into service availability and reliability, boosting confidence and trust in the platform.
Speaking at the launch, the Managing Director and Chief Executive Officer of Wema Bank, Mr Moruf Oseni, described the upgrade as more than a routine app update.
“ALAT: The Evolution is more than an upgrade. It is a clear demonstration of our commitment to redefining digital banking in Africa. By understanding the future of banking and listening closely to our customers, we have upgraded ALAT by Wema to a digital banking platform that is smart, intelligent, and dependable,” Oseni said.
He added that the new version reflects the bank’s broader mission to make digital banking more relevant to everyday life.
“This evolution reinforces our promise to deliver innovation that genuinely enhances how people live, work, and transact every day,” he noted.
Oseni assured customers that migrating to the upgraded app would be seamless, explaining that existing users only need to update the app via the Google Play Store or Apple App Store and log in with their current details, with all account information and transaction history remaining intact.
He also said new customers could onboard easily by downloading the ALAT by Wema app and clicking the “Get Started” option.
Providing insight into the technology behind the upgrade, the Chief Digital Officer of Wema Bank, Mr Olusegun Adeniyi, said the bank prioritised customer experience over merely adding new features.
“With ALAT: The Evolution, we set out to enhance not just functionality but the overall banking experience. By integrating voice banking, contactless payments, and predictive reliability, we are delivering a platform that responds intelligently to customer needs,” Adeniyi said.
He noted that the upgrade reflects Wema Bank’s long-term digital ambition to build a platform that is adaptive, intuitive, and consistently available.
Built on speed, intelligence, and user-centric design, ALAT: The Evolution combines voice-enabled transactions, contactless payments, and predictive service reliability into one seamless digital banking platform.
With the upgraded ALAT app, Wema Bank continues to strengthen its position as a digital-first institution, delivering innovative solutions that empower individuals and businesses to bank with confidence in Nigeria’s rapidly evolving digital economy.
