The Federal Government has unveiled the Government Service Portal, a new digital platform designed to provide Nigerians and businesses with a single gateway to access government services.
The platform was introduced on Tuesday during a soft launch in Abuja by Galaxy Backbone in partnership with the Federal Ministry of Communications, Innovation and Digital Economy and the Korea International Cooperation Agency (KOICA).
Speaking at the event, the Managing Director and Chief Executive Officer of Galaxy Backbone, Prof. Ibrahim Adeyanju, said the portal was created to eliminate the challenges citizens face when accessing government services through multiple websites and offices.
He described the platform as the beginning of a unified digital gateway where citizens and businesses can easily discover, access and use services offered by government institutions from one location.
According to Adeyanju, government services should be designed around the needs of citizens rather than institutional boundaries. He noted that although many Ministries, Departments and Agencies (MDAs) have digitised their services independently, the overall user experience has remained fragmented.
He said the new portal would help streamline access to public services, improve efficiency and reduce bureaucracy across government institutions.
The initiative also supports the Federal Government’s broader digital transformation agenda by creating a more connected and user-friendly public service system for individuals and businesses.
Officials believe the Government Service Portal will enhance service delivery, promote transparency and make it easier for Nigerians to interact with government agencies through a single online platform.
