Etiquette in business is very important to everyone irrespective of their discipline in life. Just because you are a spare parts dealer in Alaba International market does not mean you do not need etiquette in your dealings with people.
As long as you relate with human beings in your field,having the right mannerism will go a long way distinguishing you as a business man or woman.
Etiquette and communication are considered “soft” skills, but they are vitally important to the successful conduct of a business. Appropriate behavior establishes trust among business contacts, and a good flow of communication improves the efficiency of any enterprise.
According to Experts, business etiquette is about building relationships with other people. Etiquette is not about rules & regulations but is about providing basic social comfort and creating an environment where others feel comfortable and secure, this is possible through better communication.
Modupe Marc Dawodu, CEO Macforte Consult gives us insight about having the right etiquette in business.